Contact Us
About Us
Disclaimer
Return Policy
Privacy Policy
Warranty Policy
Shipping Policy

Salt Lake City, UT

CarTruckTuner, LLC.

DBA - ScoobyTuner.com

EVOtuner.com

13647 S Farmhollow Ln
Draper, Ut 84020

801-649-6164

Hours: 10:00-10:00 (Mountain Time)

...but you are welcome to try us at anytime (we often work late)



Cartrucktuner,LLC (DBA ScoobyTuner.com) takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

  • This policy covers how Cartrucktuner, LLC (DBA ScoobyTuner.com) treats personal information that Cartrucktuner, LLC (DBA ScoobyTuner.com) collects and receives, including information related to your past use of Cartrucktuner, LLC (DBA ScoobyTuner.com) products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
  • This policy does not apply to the practices of companies that Cartrucktuner, LLC (DBA ScoobyTuner.com) does not own or control or to people that Cartrucktuner, LLC (DBA ScoobyTuner.com) does not employ or manage.
Information Collection and Use

General
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) collects personal information when you register with ImportCarTuner, LLC (DBA ScoobyTuner.com), when you use ImportCarTuner, LLC (DBA ScoobyTuner.com) products or services, when you visit ImportCarTuner, LLC (DBA ScoobyTuner.com).
  • When you register we ask for information such as your name, email address, address, zip code, and personal interests.
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) collects information about your transactions with us.
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) automatically receives and records information on our server logs from your browser, including your IP address, ImportCarTuner, LLC (DBA ScoobyTuner.com) cookie information, and the page you request.
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal clients.
Information Sharing and Disclosure
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with ImportCarTuner, LLC (DBA ScoobyTuner.com) under confidentiality agreements. These companies may use your personal information to help ImportCarTuner, LLC (DBA ScoobyTuner.com) communicate with you about offers from ImportCarTuner, LLC (DBA ScoobyTuner.com) and our marketing partners. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ImportCarTuner, LLC (DBA ScoobyTuner.com)'s terms of use, or as otherwise required by law.
    • We transfer information about you if ImportCarTuner, LLC (DBA ScoobyTuner.com) is acquired by or merged with another company. In this event, ImportCarTuner, LLC (DBA ScoobyTuner.com) will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, men ages 18-24 from a particular geographic area.
    • ImportCarTuner, LLC (DBA ScoobyTuner.com) does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
    • ImportCarTuner, LLC (DBA ScoobyTuner.com) advertisers may include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).
Cookies
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) may set and access ImportCarTuner, LLC (DBA ScoobyTuner.com) cookies on your computer.
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) lets that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to ImportCarTuner, LLC (DBA ScoobyTuner.com)'s cookies.
Your Ability to Edit and Delete Your Account Information and Preferences

General
  • You can edit your ImportCarTuner, LLC (DBA ScoobyTuner.com) Account Information, including your marketing preferences, at any time.
  • New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
  • We reserve the right to send you certain communications relating to the ImportCarTuner, LLC (DBA ScoobyTuner.com) service, such as service announcements, administrative messages and the ImportCarTuner, LLC (DBA ScoobyTuner.com) Newsletter, that are considered part of your ImportCarTuner, LLC (DBA ScoobyTuner.com) account, without offering you the opportunity to opt-out of receiving them.
Confidentiality and Security
  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  • Your ImportCarTuner, LLC (DBA ScoobyTuner.com) Account Information is password-protected.
  • In certain areas ImportCarTuner, LLC (DBA ScoobyTuner.com) uses industry-standard SSL-encryption to protect data transmissions.
Changes to this Privacy Policy
  • ImportCarTuner, LLC (DBA ScoobyTuner.com) may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your ImportCarTuner, LLC (DBA ScoobyTuner.com) account or by placing a prominent notice on our site.

Warranty Policy

All Performance Parts Cartrucktuner, LLC. offers on our Website are 100% Warranted by the Manufacturer of the Performance Part. Cartrucktuner,LLC. will assist you in any warranty claim by providing you and/or the manufacturer with contact information, copies of invoices, and notes regarding troubleshooting conversations. Cartrucktuner,LLC.,does not provide or fulfill any warranty on any product.
All merchandise is subject to the manufacturer's warranty and therefore all warranty claims are at the manufacturer's discretion. All warranted items must be returned in accordance with the manufacturer's policy, see the product manufacturer's web site for their policy. It is the responsibility of the customer and/or installer to verify the correct size and application of the parts before installation. No warranty whatsoever will be given if the defect was caused by customer or installer abuse, negligence, mishandling, or improper installation. Customers will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims.

Thank You,

Cartrucktuner,LLC.

Shipping Policy

How long does Shipping Normally take?
This greatly depends on the shipping service level that you picked upon your cart check out. It all comes down to how fast you need it. Please take into account that UPS does not work on Weekends or Major Holidays.

Turn Around Time
90% of orders that contain items “In Stock” that are placed before 4pm MST / 6PM EST ship out the same day. Items that are listed as “Usually Ships in 2-3 Days” ETC! Usually do ship in the allotted amount of time. Our customer service representatives monitor the backorders daily to insure your order is shipped as fast as possible.

Please Note:
There are situations where the Credit Card Transaction fails to settle into our Company Bank Account in a timely manner, in this situation the order will be processed and shipped as soon as the funds from the Transaction Settle into our Company Bank Account.
Please understand, this process is out of our control and is completely dependent upon the Bank issuing the Credit Card.

Shipping Carrier: UPS.
UPS Next Day Air – Delivery within 1 Business Day
UPS 2nd Day Air – Delivery within 2 Business Days
UPS 3-Day Service – Delivery within 3 Business Days
UPS Ground – Delivery Between 1-6 Business Days

Secondary Shipping Carriers: FEDEX and USPS.
Fedex and USPS may at our discression be used for shipping when the item is being shipped directly from the manufacturer or when orders are being shipped Internationally.

Thank You,

Cartrucktuner,LLC.




 
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