Contact Us
About Us
Disclaimer
Return Policy
Privacy Policy
Warranty Policy
Shipping Policy

Salt Lake City, UT

CarTruckTuner, LLC.

DBA - ScoobyTuner.com

EVOtuner.com

13647 S Farmhollow Ln
Draper, Ut 84020

801-649-6164

Hours: 10:00-10:00 (Mountain Time)

...but you are welcome to try us at anytime (we often work late)



Disclaimer

We don't pretend to know everything or to have encountered every possible situation. Therefore, our advice is simple:

  1. Be Smart
  2. Use Good Judgment
  3. Take Responsibility for Your Own Actions (because we will not)
  4. Since all cars are not manufactured exactly the same, some parts may require slight modification to either the part or the vehicle to fit.

Common sense tells you that most performance parts may void your warranty or render your vehicle illegal for street use. Make all modifications suggested in this site at your own risk.

Shipping

Many times we can ship out same day we receive your order (if it is ordered early enough in the day).

However, due to excessive fraudulent activity, our Credit Card processor sometimes imposes a delay in shipping product (especially for "next day air" and large ticket items) while they verify funds.

Please note that "air" shipments need to be shipped to the credit card billing address unless otherwise verified with us (you may call us at 801-649-6164 and many times we can work things out).

Warranty Policy

All Performance Parts Cartrucktuner, LLC. offers on our Website are 100% Warranted by the Manufacturer of the Performance Part. Cartrucktuner,LLC. will assist you in any warranty claim by providing you and/or the manufacturer with contact information, copies of invoices, and notes regarding troubleshooting conversations. Cartrucktuner,LLC.,does not provide or fulfill any warranty on any product.
All merchandise is subject to the manufacturer's warranty and therefore all warranty claims are at the manufacturer's discretion. All warranted items must be returned in accordance with the manufacturer's policy, see the product manufacturer's web site for their policy. It is the responsibility of the customer and/or installer to verify the correct size and application of the parts before installation. No warranty whatsoever will be given if the defect was caused by customer or installer abuse, negligence, mishandling, or improper installation. Customers will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims.

Thank You,

Cartrucktuner,LLC.

Shipping Policy

How long does Shipping Normally take?
This greatly depends on the shipping service level that you picked upon your cart check out. It all comes down to how fast you need it. Please take into account that UPS does not work on Weekends or Major Holidays.

Turn Around Time
90% of orders that contain items “In Stock” that are placed before 4pm MST / 6PM EST ship out the same day. Items that are listed as “Usually Ships in 2-3 Days” ETC! Usually do ship in the allotted amount of time. Our customer service representatives monitor the backorders daily to insure your order is shipped as fast as possible.

Please Note:
There are situations where the Credit Card Transaction fails to settle into our Company Bank Account in a timely manner, in this situation the order will be processed and shipped as soon as the funds from the Transaction Settle into our Company Bank Account.
Please understand, this process is out of our control and is completely dependent upon the Bank issuing the Credit Card.

Shipping Carrier: UPS.
UPS Next Day Air – Delivery within 1 Business Day
UPS 2nd Day Air – Delivery within 2 Business Days
UPS 3-Day Service – Delivery within 3 Business Days
UPS Ground – Delivery Between 1-6 Business Days

Secondary Shipping Carriers: FEDEX and USPS.
Fedex and USPS may at our discression be used for shipping when the item is being shipped directly from the manufacturer or when orders are being shipped Internationally.

Thank You,

Cartrucktuner,LLC.




 
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