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All Performance Parts Cartrucktuner, LLC. offers on our
Website are 100% Warranted by the Manufacturer of the Performance Part.
Cartrucktuner,LLC. will assist you in any warranty claim by providing
you and/or the manufacturer with contact information, copies of invoices,
and notes regarding troubleshooting conversations. Cartrucktuner,LLC.,does
not provide or fulfill any warranty on any product.
All merchandise is subject to the manufacturer's warranty and therefore
all warranty claims are at the manufacturer's discretion. All warranted
items must be returned in accordance with the manufacturer's policy,
see the product manufacturer's web site for their policy. It is the
responsibility of the customer and/or installer to verify the correct
size and application of the parts before installation. No warranty whatsoever
will be given if the defect was caused by customer or installer abuse,
negligence, mishandling, or improper installation. Customers will be
responsible for all shipping and handling fees. No labor or inconvenience
may be included in any warranty claims.
How long does Shipping Normally take?
This greatly depends on the shipping service level that you picked upon
your cart check out. It all comes down to how fast you need it. Please
take into account that UPS does not work on Weekends or Major Holidays.
Turn Around Time
90% of orders that contain items “In Stock” that are placed
before 4pm MST / 6PM EST ship out the same day. Items that are listed
as “Usually Ships in 2-3 Days” ETC! Usually do ship in the
allotted amount of time. Our customer service representatives monitor
the backorders daily to insure your order is shipped as fast as possible.
There are situations where the Credit Card Transaction fails to settle
into our Company Bank Account in a timely manner, in this situation
the order will be processed and shipped as soon as the funds from the
Transaction Settle into our Company Bank Account.
Please understand, this process is out of our control and is completely
dependent upon the Bank issuing the Credit Card.
Shipping Carrier: UPS.
UPS Next Day Air – Delivery within 1 Business Day
UPS 2nd Day Air – Delivery within 2 Business Days
UPS 3-Day Service – Delivery within 3 Business Days
UPS Ground – Delivery Between 1-6 Business Days
Secondary Shipping Carriers: FEDEX and
Fedex and USPS may at our discression be used for shipping when the
item is being shipped directly from the manufacturer or when orders
are being shipped Internationally.